support analyst

We are always looking for talented individuals to join our team.

We are currently looking for a Support Analyst. 

The ideal candidate is autonomous, proficient with low-level programming and has experience with support or/and testing.

Location: Madrid - Spain
Duration: Full-time employee 


Job Description:  


  • Manage application support,
  • Create and monitor support requests,
  • Investigate logs/traces on Windows systems,
  • Under Product Manager’s supervision, analyze, test, debug and maintain INEXTO Suite components,
  • Build comprehensive technical documentation and user manuals,
  • Support the integration of our solution in various industries and customers.

Experience & Qualification:  

  • Basic SQL Server and IIS knowledge,
  • Good understanding of network protocols (TCP/UDP),
  • Good understanding about SSL certificates and their configuration,
  • Troubleshooting skills –> ability to select appropriate monitoring tools and investigate logs/traces on Windows systems,
  • Experience in supporting application,
  • Good knowledge of the Windows environment (including Windows Server),
  • Good understanding of industrial application.


In addition, the following qualifications would be an asset: 

  • Customer-oriented, solution-oriented and problem-solving skills,
  • Strong communication skills,
  • Willingness to travel from time to time,
  • Very good English level (speaking and writing).


For more information, please do not hesitate to contact us at


If you are interested in this position, please submit your application file :


An error has occurred. Please, try later.

Message has been sent

Thank you for getting in contact with us.

Your message has been sent. We will come back to you in due course.